PRIVACY & COOKIES
This privacy statement sets out how Heart & Sole Limited (“we” “us” or “our”) who operate the website at www.heart-and-sole.co.uk (“Site”) use the information you give us. At any time amendments may be made to this privacy statement by posting such changes on the Site. Your continued use of the Site after notice of changes shall mean you have agreed to the new privacy statement.
A cookie is a small piece of information stored on your computer by your browser and tracks your movements within websites, browsers are normally set to accept cookies but you are able to change these settings to prevent this should you wish to.
Cookies are cannot harm your computer and do not store sensitive information like your credit card details within them.
This site may capture information about your visit which will help us improve our service, or it may be used to provide you with Heart & Sole products as advertisements when visiting other websites.
There are four types of cookies;
If you want to delete any cookies that are stored on your computer, refer to the support section relating to your internet browser.
There is further information on cookies at www.aboutcookies.org. Be aware that deleting cookies or disabling cookies may hinder your experience and limit features available.
WHAT WE COLLECT
When you place an order or register with our service then you are consenting to the collection of your personal data. When placing an order the information we need to hold includes your name, email address, home address, phone number, shipping address, credit and debit card billing address(es) so we can process your order successfully.
Saved card details are never shared and are only used within the Payment Service Provider’s systems. Your telephone number may be given to the courier to update you with progress of your order and to assist with delivery.
WHAT WE DO WITH THIS INFORMATION
This information is required to provide you with a fantastic service and fulfil your needs, your information may be used in the following scenarios;
WHO HAS ACCESS TO THIS INFORMATION
When you use this Site and have not advised us to the contrary you are agreeing we may use your information for the purposes stated, we may also pass on information about you to the following for the same purpose;
We may use your information to contact you about special offers, goods, and services unless you state otherwise. If you change your mind you can inform us by email to firstname.lastname@example.org or writing to Customer Services, Heart & Sole, 7D Whitebridge Estate, Stone, Staffordshire, ST15 8LQ.
Our website may contain links to other websites that could also be of interest. Once you leave our website however we have no control over the content or security of that website, therefore we cannot be responsible for the privacy of your information on these sites and they are not governed by our privacy statement.