At Heart & Sole we want you to be fully satisfied with every purchase from us and even though all items are inspected before shipped, we understand that occasionally you may wish to return an item for either a refund or exchange.
STANDARD RETURNS & EXCHANGE
If you would like to return your purchase, simply email firstname.lastname@example.org to request a return booking, return the item(s) within 14 days of receipt and enclose a copy of your invoice. On receipt of the returned items we will credit the purchaser’s card with a full refund, excluding the original delivery charge.
If you would like to exchange your purchase, simply email email@example.com to request an exchange, return the item(s) within 14 days of receipt, enclose a copy of your invoice.
Any queries or questions regarding our returns or exchange policy then please contact our customer support team on firstname.lastname@example.org